Expedia and Travelocity may have seen better days. The major hospitality brands increasingly prefer to sell their rooms through their own websites, rather than distribute that inventory through third parties. It seems that management companies have grown tired of carving up their profits and attracting flighty guests. Customer loyalty is an ever-growing business metric. The … Continue reading Hotel Chains Take Aim at Online Agents
Category: Online Businesses
The travel sector has been reinvented by the internet. Booking sites are the core example, empowering consumers to think beyond traditional brick-and-mortar travel agencies. Seemingly-dominant players are vulnerable to niche competition. The shift to do-it-yourself reservations has simultaneously spawned a burgeoning travel-knowledge industry.